Privacy & Policy

At Medivon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via payment gateways)

B. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Send promotional emails (only with your consent)

  • Prevent fraudulent transactions

  • Comply with legal obligations


3. Sharing of Information

Medivon does not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment gateway providers

  • Shipping and logistics partners

  • IT and website service providers

  • Legal authorities when required by law

All third parties are obligated to protect your information.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online platform can guarantee 100% security.


5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You may disable cookies in your browser settings, though some website features may not function properly.


6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at:
📧 support@medivon.in


8. Third-Party Links

Our website may contain links to third-party websites. Medivon is not responsible for the privacy practices or content of such websites.


9. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


10. Changes to This Privacy Policy

Medivon reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.


11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Medivon
📧 Email: support@medivon.in
📍 Address: 133, tilak nagar indore 452018

Pan India Delivery

All states and region

Secure Payment

Pay with popular and secure payment methods

60-day Return Policy

Merchandise must be returned within 60 days.

24/7 Help Center

We'll respond to you within 24 hours

Medivon is dedicated to restoring mobility through precision-engineered orthopedic solutions designed for maximum support and recovery. We combine medical innovation with patient-focused design to help you live a life of active, pain-free movement.

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