Your Privacy. Our Responsibility.
At Medivon, we are committed to safeguarding your personal information with the highest standards of integrity, transparency, and security. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, products, and services.
By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Contact details (email address, phone number)
- Shipping and billing addresses
- Payment details (processed securely via authorized payment gateways)
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and tracking technologies
Voluntary Information
Information provided through contact forms, customer service inquiries, newsletter subscriptions, or product registrations.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Improve our products and services
- Respond to customer inquiries
- Provide updates, promotional communication, or service notifications
- Enhance website functionality and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection & Security
Medivon employs advanced technical and organizational safeguards to protect your information against unauthorized access, misuse, loss, or alteration.
These measures include:
- Secure server infrastructure
- Encrypted transactions (SSL technology)
- Restricted access to sensitive information
- Regular system monitoring and updates
While we strive to protect your data, no digital platform can guarantee absolute security.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve browsing experience
- Analyze website traffic and trends
- Remember user preferences
You may adjust your browser settings to refuse cookies; however, certain website features may not function optimally.
5. Third-Party Services
We may engage trusted third-party partners for:
- Payment processing
- Shipping and logistics
- Website analytics
- Marketing communication
These partners are obligated to maintain confidentiality and use your information solely for authorized purposes.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communication
- Request data portability
To exercise these rights, please contact us using the details below.
8. Policy Updates
Medivon reserves the right to update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.
9. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
Medivon
Email: support@medivon.com
Phone: +91-XXXXXXXXXX
Address: [Company Address]